Wound Clinic Lead Nurse

Date Posted:  August 29, 2019
Reports to:  Clinic Nurse Manager
Location: Mercy Hospital
Job Status/Hours:  Full time

Position Summary: This position is responsible to assist in day-to-day clinic efficiency, patient flow and care coordination for wound clinic patients.


  • Provide patient care support as directed by the physician. Room patients, manage patient flow, obtain adequate medical information /data to include vital signs and stated reason for visit.
  • Proper management of wound care by treating and monitoring wounds under the direction of the physician.
  • Assist in provider organization and completion of in baskets and coordinate communication of medical information.
  • Pre visit planning includes verifying all orders are placed, all diagnostic and/or lab tests are schedule in an effort to maximize the patient visit.
  • Demonstrate ability to work with confidential and controlled information including patient records, physician DEA numbers and prescriptions.
  • Accurately transcribe provider’s verbal orders and implement plan.
  • Prepare, explain and assist with procedures and treatments.
  • Administer therapies including medications, calling in provider authorized prescriptions, prior authorizations or other support unique to a specialty provider.
  • Complete prior authorization forms for medical and treatment therapies.
  • Assist in clinic as needed with procedures and complete independent nurse visits.
  • Provide patient care pre/post encounter or procedure.
  • Provide patient with comprehensive discharge orders and plan per physician.
  • Assist in the collection, labeling and processing specimens timely/accurately.
  • Follow through to resolve service problems promptly and professionally with the involvement of the appropriate clinic personnel.
  • Initiate outbound calls to patients which may include notification of test results, plans for follow up, or arrangement of appropriate appointments.
  • Receive incoming calls and follow practice or protocol in gathering pertinent data regarding reason for call or patient request. Route calls to provider for review and/or recommendation.
  • Document all encounters and patient interactions accurately and completely in EMR.
  • When applicable forward call to provider team member during absence.
  • Actively engage in Team Communication, huddles or other activities.
  • Participate in team discussion on ways to improve patient care, refine existing workflows or establishing new processes for improved patient care.
  • Clean and ensure the proper maintenance occurs for all exam rooms and sterilize instruments as trained.
  • Ensure that required teaching supplies are restocked and readily available.


  1. LPN or CMA with experience in a cardiology/wound clinic
  2. Experience with wounds strongly preferred
  3. Advanced medical and cardiology terminology
  4. Basic Life Support
  5. Demonstrated strengths in the following competencies:
Patient Focus Composure
Integrity and Trust Humor
Interpersonal Savvy Standing Alone
Problem Solving Time Management
Action Oriented Communication (written and verbal)
Adaptability Intellectual Horsepower

To apply, submit your resume to HumanResources@mhvi.com

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.